To get the best Sky Q experience, all your Sky Q boxes and any Boosters should be connected to your broadband.
This diagnostic flow will help you get up and running in no time.
Does Sky Q box need to be connected to Internet?
If you don’t have Sky broadband, you won’t have a Sky Q Hub. The default installation option is to have the main Sky box connected to your existing 2.4GHz network for internet access.
Does Sky Q have its own WIFI?
The final component is the Sky Q Hub – the router (and modem) that powers all the internet connectivity of the system – a dual band 2.4/5GHz 802.11ac/n machine which, annoyingly, only has two Ethernet ports, but does work with both fibre and copper. You might read about the Sky Q Hub’s Powerline prowess.
Does Sky box need to be connected to router?
A phone line is no longer required for Sky boxes, provided the box is connected to your internet router.
Does Sky work without Internet?
A landline or internet connection is not needed to receive normal transmission. However in order to book SKY Box Office Movies and SKY Arena Events with your remote you’ll need an active phone line or an internet connection.