Question: Do I Need A Technician To Install My NBN?

A technician might be required to attend to your premises to complete the installation and make sure you are connected to the NBN network.

For NBN Fibre to the Premises (FTTP) and Fixed Wireless, you will need to get permission from the property owner to install NBN equipment in your premises.

Do I need an NBN connection box?

An nbn Utility Box will be installed to the outside of your premises and a Connection Box will be installed inside – drilling may be required. Your Telstra modem will need to connect to the nbn Connection Box, and your telephone will be plugged into your modem.

Do I have to pay for NBN installation?

The National Broadband Network will be installed at your home free of charge. However, you will have to pay for an NBN plan to cover your monthly usage. The price of NBN plans is always changing, but you can expect to pay somewhere between $60 and $100 per month for your connection.

How long does it take a technician to install NBN?

It can take up to 48 hours after the nbn™ Technician has completed the installation for the service to be completed & ready to use.

What does NBN installation involve?

If the outside of your property hasn’t been connected to the nbn™ network yet, the free standard installation* will include connecting a fibre optic cable from your street to the nbn™ utility box installed on the outside of your home or business (also known as a premises connection device).

Where is the NBN connection box installed?

An NBN Co standard installation allows for 40 metres of cabling from the Utility Box on the outside of your home to where the NBN Connection Box is installed within your home. the NBN Connection box should not be located within an out building, garage, wet area or hard to reach location.

Where should the NBN box be installed?

The nbn™ Connection box should ideally be installed:

In a cool dry, ventilated area (e.g. not a cupboard or in a bathroom or kitchen). Away from busy areas where it may be knocked and damaged. Near your existing phone or network cabling.

Will my old phone work with NBN?

If you have HFC nbn service, you plug your home phone directly into the green port on your Telstra modem. If you have a Fixed Wireless nbn connection, you can choose to keep your existing copper phone line. This means you can use your phone during a power failure, depending on your handset.

How long do I have before I have to switch to NBN?

Once NBN has announced your area is ready for service you will generally have 18 months to move your landline phone and internet services to the new NBN network, although some service providers might have shorter timeframes.

Does it cost to switch to NBN?

In most cases if you switch over to the nbn™ network from an existing connection, it won’t cost you anything to connect to the nbn network. Charges will apply if you; connect a new phone/internet service.

How long does TPG take to install NBN?

While Installation of NBN service can take between 2 to 30 working days depending on the demand of NBN services in your area and the availability of the nbn™ technician to perform the installation. The installation commence once the payment is posted on the account.

How big is the NBN connection box?

nbn™ utility box dimensions can vary from 215mm high x 136mm wide x 60mm deep to 330mm high x 228mm wide x 76mm deep. 2. Wall outlet: This will be located inside your premises. An nbn™ approved installer will advise which wall outlet is suitable or if your premises requires a new wall outlet to be installed.

How do I connect my router to my NBN box?

Connect one end of the Ethernet cable to any LAN port at the back of the NBN box, and then connect the other end of the Ethernet cable to the WAN port at the back of the D6300 router. Power on your D6300 modem/router and wait until the Wi-Fi LED turns solid blue. Connect your computer to the D6300.